The Friction Project

"293. The Leadership Skills We’ll Need Most When Everything Is Changing: Me2We 2026"

Think Fast Talk Smart: Communication Techniques, 1 June 2026.

Huggy Rao, professor of organizational behavior and co-author with Bob Sutton, discusses key takeaways from the book at the Me2We 2026 event. He highlights the "addition bias"—leaders' relentless tendency to add rather than simplify—illustrated through Lego-building and vacation-planning experiments. He also references a chapter on "jargon monoxide," arguing that abstract, complicated language confuses and alienates audiences. The host asked what ideas proved most impactful after the book's release.

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